Of course, not every manager is perpetually unprepared, and some companies do provide management training.  And many managers who are expected to learn on the job do just that – something Matthew says he’s been able to do. “I’ve only received some organisational support – it’s ultimately a fast-moving environment, so it’s hard for the company to keep teaching you,” he says. “Nearly all of it has been just doing it myself, trying things out and learning from mistakes.”